Skip to page body Home Customer Service How To Environment Projects & Programs About Us

Leaks at homes, apartments, commercial properties, and landscapes can result in thousands of gallons of wasted water, bill increases, and potential property damage if not addressed promptly. There are steps residents and businesses can take to reduce the chance of wasteful indoor and outdoor leaks. Routine maintenance and repairs can add up to savings on your water bill and help conserve our precious water supplies.

SFPUC's Leak Alert Program 

The SFPUC currently sends courtesy leak alerts by email, text message, phone call, and letter to single family properties, multi-family properties with two to five dwelling units, and customers with irrigation accounts. Learn more about the program and actions you can take if you receive a leak alert.

How to Address Home Leaks Yourself:

 Leak Guide - Thumbnail

1. Read SFPUC's Leak Guide (Chinese) (Spanish) for tips to identify common plumbing leaks.

2. Inspect your toilets. Watch our video to learn how. Check out our Plumbing Fixture Replacement Program (PREP) - residential customers with old toilets may be eligible to receive a free toilet, including installation!

3. Check for drippy showers and faucets

4. Examine your garden's irrigation systems

5. Sign up for My Account to monitor your water use 

6. NEW! Consider getting insurance to cover potential costly future breaks in your home's water line.


How to Address Irrigation System Leaks Yourself:

Irrigation systems leaks have the potential to waste thousands of gallons per day and can continue for long periods of time without checking for them regularly. The steps below can help identify and resolve these leaks.

1. Look for wet/muddy/puddling areas between your water meter and irrigation system valves

2. Ensure irrigation valves are not leaking by inspecting manifold(s) or boxes they are located in

3. Check your landscape for water or algae stains on sidewalks and mulch/soil debris on hardscape. This often indicates a leak in your system is occurring

4. Observe your irrigation system in operation periodically to identify common maintenance and repair issues

5. Contact an irrigation system professional or landscape contractor to assist in identifying your system leak

6. Sign up for My Account to monitor your water use 

Need more help finding leaks?

Toilet Leak Repair

Schedule an appointment for a FREE Water-Wise Evaluation with an SFPUC Water Conservation technician by calling (415) 551-4730.

Let our water conservation experts come to you. Water-Wise Evaluations provide leak detection services, free water-saving and leak repair devices and water-efficiency recommendations throughout your home and garden.

 

Last updated: 2/25/2020 11:53:13 AM