The San Francisco Public Utilities Commission delivers high quality water, generates clean hydropower, and collects and treats wastewater for the residents and businesses of San Francisco. We deliver these services 24 hours a day, while protecting the diverse Bay Area environment, community and economic interests that we all value. Our system operations and maintenance are 100 percent funded from the monthly bills you pay.
Our Rate Setting Process
In order to continue to operate and maintain our 24/7 operations and services as well as fund critical improvements, rate increases are necessary. Independent rate experts determined that a monthly increase of $7-10 [or 8-9 percent] for the next four years was required to pay for the following:
- 24/7 operations and maintenance
- Repair and replacement of water and sewer pipes
- Completion of the Water System Improvement Program
- Design and planning of the Sewer System Improvement Program
This represents an increase of one and a half cents per gallon for water delivery and sewer treatment for the average San Francisco single family household.
In 2014, the SFPUC conducted extensive outreach and education efforts to inform ratepayers and other stakeholders about these necessary rate increases and take comments and feedback. These activities including presenting to almost 100 community groups and organizations, participating in various public events, conducting tours of water and wastewater facilities for the public, developing and distributing materials and ensuring regular media and social media coverage.
Our rate proposal was adopted by the Commission on May 13, 2014, and the new rates took effect on July 1, 2014. We conduct an independent rate study every five years.
Nationwide, utilities are grappling with the problem of aging infrastructure. Fortunately, we’ve been hard at work implementing and planning for investments in our own water and sewer systems.