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Non-potable Water Program

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In September 2012, the City and County of San Francisco adopted the Onsite Water Reuse for Commercial, Multi-family, and Mixed Use Development Ordinance. Commonly known as the Non-potable Water Ordinance, it added Article 12C to the San Francisco Health Code, allowing for the collection, treatment, and use of alternate water sources for non-potable applications. In October 2013, the ordinance was amended to allow district-scale water systems consisting of two or more buildings sharing non-potable water. 

The Non-potable Water Program (NP Program) Guidebook details the steps presented below that must be taken to collect, treat, and use non-potable water in commercial, mixed-use, and multi-family residential developments. The program also outlines the oversight of the San Francisco Public Utilities Commission (SFPUC) and the City’s Departments of Public Health (SFDPH) and Building Inspection (SFDBI) during the review process.  

Several developments in San Francisco, including SFPUC Headquarters (525 Golden Gate Ave.) are operating or are in the process of installing a non-potable water system. For more information about these developments, please see the San Francisco’s Non-Potable Water System Projects case studies.

The SFPUC also created a grant assistance program that will provide up to $250,000 for single buildings projects and up to $500,000 for district-scale projects that meet specific eligibility criteria.

Critical NP Program Information

Contact Info:

SFPUC NP Program
(415) 934-5782

SFDPH NP Program

SFPUC Cross-Connection Control Program
(650) 652-3199

DPW Encroachment Permits
(415) 554-5810

DBI Plumbing Inspection Dept.
(415) 558-6570


Step 1: Submit a Water Budget Application to the SFPUC

Two Water Use Calculators are available from the SFPUC to help estimate your demands:

Step 2: Submit an Engineering Report to SFDPH

The Engineering Report must prepared by a registered professional engineer. Rainwater harvesting projects for non-spray irrigation, and foundation drainage or gray water projects for subsurface irrigation, do not need to submit an Engineering Report.

Step 3: Obtain Building Permits and Construct the Onsite Water System

SFDPH approval of the Engineering Report is required before SFDBI will issue a plumbing permit.

Step 4: Schedule a Cross-Connection Test

Non-potable water systems must include the required level of backflow prote ction as set forth by the San Francisco Public Utilities Commission Cross-Connection Control Program. Please see Required Levels of Backflow Protection for Non-potable Water Systems.

Step 5: Obtain a Permit to Operate from SFDPH

A Construction Certification letter and successful Cross Connection test are required prior to operation. Rainwater harvesting projects for non-spray irrigation, and foundation drainage or graywater projects for subsurface irrigation, do not need to obtain a Permit to Operate.

Step 6: Conduct Ongoing Monitoring, Reporting, and Inspections.

Ongoing monitoring is crucial to ensure the onsite water system is in proper working order. Operators report the results of the ongoing monitoring to SFDPH using the Discharge Monitoring Report form at the frequency identified in their Permit to Operate.


Innovation in Urban Water Systems

On May 29-30, 2014, a dedicated group of water agencies, public health departments, and research institutions from across North America met in San Francisco to discuss onsite water treatment systems at the Innovation in Urban Water Systems Meeting. Using the experiences shared from those organizations present at the Meeting, the group developed the “Blueprint for Onsite Water Systems” to serve as a how-to guide for communities interested in implementing onsite treatment programs. Please visit the Innovation in Urban Water Systems webpage to find out more information about the meeting and participating agencies. 

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Last updated: 5/12/2015 2:12:43 PM