Our direct high-efficiency toilet installation pilot program is slated to replace thousands of wasteful, high volume toilets in low-income properties throughout San Francisco. This year the program will be expanding to include toilet replacement services to select non-profit multi-family buildings. The goal is to save water while providing new fixtures and technical services to a demographic that can be most severely impacted by utility costs, but does not usually participate in traditional SFPUC rebate programs.
San Francisco residents participating in our Community Assistance Program (CAP) are currently eligible to receive a high-efficiency toilet (HET) for free, installation included. HETs have a maximum flush volume of 1.28 gallons per flush and will save both water and money. Upgrading to a high-efficiency toilet can reduce indoor water use by 16 percent, or about 20,000 gallons per year for a family of four.
The Direct Install program includes a required onsite Water efficiency site evaluation. A water conservation specialist will walk through your home with you, providing information on how water is used and point out inefficient plumbing fixtures and leaks that can increase water bills.
You must meet the following criteria to participate in the Direct Install program:
- Be a San Francisco single-family residential water customer
- Participate in the Community Assistance Program (CAP)
- Have a toilet installed before 1994 that flushes at 3.5 gallons or more
- Contact us to schedule and participate in a free water conservation efficiency evaluation to verify eligibility
For more information on the Direct Install Program, including information on which low-income multi-family housing properties are eligible, call (415) 551-4790.